Aspirus Wausau Hospital is a Magnet facility licensed for 325 beds that is staffed by 350 physicians in 35 specialties. It is the flagship of the Aspirus system that serves patients in 14 counties across northern and central Wisconsin, as well as the Upper Peninsula of Michigan.
Aspirus Wausau Hospital provides primary, secondary and tertiary care services as a regional referral center. Specialty referral service emphasis exists in cardiology and cardiothoracic surgery, orthopedics and cancer. The hospital has an average daily inpatient census of 160 with approximately 15,000 admissions per year. Outpatient visits exceed 50,000 and there are also more than 24,000 annual emergency department visits.
Best known for its world-class cardiovascular program, Aspirus Wausau Hospital also provides leading edge cancer, trauma, women’s health, and spine and neurological care.
The hospital is continually recognized nationally for the level of care it provides. Aspirus Wausau Hospital has earned high quality ratings or awards from prominent quality agencies such as HealthGrades, Thomson Reuters, Truven Health, Becker’s Hospital Review, Mission: Lifeline® and U.S. News & World Report.
Click the links below for more information on services available at Aspirus Wausau Hospital.
Getting to the Hospital
Inside the Hospital
Patients at Aspirus Wausau Hospital can stay connected with family and loved ones easier than ever thanks toAspirus Connected.
Aspirus Connected is a service funded by the Aspirus Volunteers that allows patients to checkout a laptop or digital tape recorder to help stay connected when they are hospitalized. The laptops are equipped with Skype technology, allowing patients to utilize the hospital’s guest wireless to video chat with friends and family right in their rooms.
The digital recorders can be used by patients to record stories or thoughts just to pass the time, or to keep for future use to remember their experience.
The laptops and voice recorders can be checked out at the reception desk at the main (west)entrance of the hospital for two hours at a time and are available seven days a week. Check availability by calling extension 72937.
Coffee and espresso drinks, and treats are available in the main lobby of Aspirus Wausau Hospital on weekdays.
Hot meals, salad bar, beverages and snacks are available at our hospital cafeteria located in the lower level of the hospital. It is open from 7 a.m. to 6:30 p.m. Monday through Friday and 8 a.m. to 6:30 p.m. Saturday and Sunday.
The Express Cafe, located on the first floor of the hospital near the lobby, is open Monday through Friday 8:30 a.m. to 2:30 p.m. Here you will find soups, pizzas and deli sandwiches, made to order.
Vending machines are also located at the cafeteria and in the main lobby.
To ensure we are meeting all your needs, we have designated a patient representatives at all Aspirus entities. Additional resources may include a financial counselor, privacy officer, and/or a medical ethics committee.
A patient representative is available Monday through Friday from 8 a.m. - 4:30 p.m.
Visit the Compliments & Concerns page of this site for more information on how to share your concerns.
Aspirus Volunteers and Certified Nursing Assistants are available to escort patients to testing areas or hospital rooms. If you would like an escort, please check with the front desk in the main lobby.
General information is available at the front desk in the main lobby of the hospital. Whether you need directions or have a question, please don’t hesitate to ask.
If you are in need of a gift for your special one, the Aspirus Volunteers’ Gift Shop offers a wonderful and unique selection of gifts, flowers, chocolates and cards. The Gift Shop is located in the west side main lobby. It is open Monday through Friday, from 9 am to 5 pm.
Aspirus Wausau Hospital offers free interpreter services to assist patients and families more comfortable with a language other than English in communicating with our staff. Please make arrangements by calling Aspirus Wausau Hospital at 715-847-2444 during the hours of 8 a.m. to 4:30 p.m., Monday through Friday.
Emergency communication for the hearing impaired: 715-845-5607.
Brochures on lodging and facilities have been prepared to assist patients and families in arranging accommodations. A reduced rate guest housing arrangement with a nearby hotel is available for patients of Aspirus Wausau Hospital and their families. A free shuttle service to the hospital is available. To request a brochure, please call the Aspirus Information Center at 715.847.2380 or 800.847.4707. Also see our online hotels and restaurant listings.
The hospital’s Security keeps lost items. You may check with the front desk located in the hospital lobby they can call Security to check on lost items.
Medication Mondays is a free community service designed to help adults self-administer medications and help prevent medication errors in the home. Aspirus Wausau Hospital offers Medication Mondays on the third Monday of each month. This free program allows people to meet with Aspirus Pharmacy staff for one-on-one medication consultations to get a better understanding of the medications they need to take. For more information about this service call the Aspirus Customer Contact Center at 800-847-4707.
When: Third Monday of each month.
Time: 1 – 4 p.m.
Where: Aspirus Wausau Hospital, Volunteer Services Conference Room (near main entrance).
To make an appointment: Call the Aspirus Information Center at 715.847.2380 or 800.847.4707.
A beautifully landscaped garden located near the Aspirus Wausau Hospital cafeteria (in the lower level) provides a pleasant, calming spot for patients and visitors to relax.
Aspirus Wausau Hospital’s pastoral services are available Monday through Friday, 7 a.m. to 5 p.m. to provide spiritual support for patients and their families. To contact one of our pastoral care representatives, please call 715-847-2940 (after hours dial operator 0).
Parking is available. A free shuttle is available from 7:30 p.m. to 5 p.m.
This office assists patients in understanding hospital and physicians’ bills, Medicare benefits, filing health insurance claims, and Medicare appeals. Price quotes for elective hospital procedures are available upon request. The office is open Monday through Friday, 8:30 a.m. to 4:30 p.m. For an appointment or information, please call 715-847-2333.
For the convenience of our patients, a pharmacy is located in the Aspirus Wausau Hospital lobby. Please call 715.847.2547 to contact the pharmacy. Prescriptions from your physician can be filled at the pharmacy Monday through Friday from 8 am to 7 pm, and on Saturday from 9 am to 1 pm. The pharmacy is closed on Sundays and Holidays.
The Aspirus Customer Contact Center provides physician referral services. For assistance in finding a physician utilize our online physician search or call 715-847-2380 or 800-847-4707.
Your safety is of utmost important to us. Uniformed security guards are on duty 7 days a week, 24-hours a day, supplemented by closed-circuit television monitoring in main throughways and parking lots.
Social workers are available for patients and their families to provide assistance with practical and
emotional matters. Discharge planners work with patients, their families and physicians to coordinate post-hospital continuity of
care. Social workers and discharge planners are assigned to patients on each nursing unit and may be contacted through the hospital
The Aspirus Information Center can assist patients in accessing support groups in the Wausau area. For an
online listing of support groups offered by Aspirus Wausau Hospital, visit the Programs & Events area of this site. Or, to speak to one of our representatives, call 715-847-2380 or 800-
847-4707, Monday through Friday, 8 a.m. to 5:30 p.m.
Pay phones are located in the main lobby, to the north of the main entrance near the vending machines. Pay phones can also be found at the hospital cafeteria, near the vending machines.
On the first Thursday of each month, the Aspirus Wausau Hospital staff and volunteers offer free clinics to assist in completing Advanced Directives, or to simply ask questions. To schedule an appointment, please contact the Aspirus Customer Contact Center at 715-847-2380. Or, you may review the materials and print out the forms from the Important Documents & Forms page on this site.
Wheelchairs are available for use in the hospital. If you need a wheelchair, please ask the information desk at the main entrance of the hospital. Staff is also available to assist you in getting to your destination.
The Aspirus Volunteers consist of over 850 women and men that work in various areas of the hospital, in homes, or on fundraising projects. Click here for more information.
If you would like to become an Aspirus Volunteer or for more information, call 715-847-2848 Monday through Friday.
866-672-5133 (toll free)
7:45a.m. – 5:15 p.m. Monday – Friday
How does my test or procedure get scheduled?
Your physician’s office will call to schedule any test or procedure your physician may order for you.
Can patients schedule their own tests?
Routine mammograms are the only diagnostic test that can be scheduled direct by patient once a year without a physician’s order.
How do I obtain my surgery time?
Please call the pre-surgery (PARC) department at 715-847-2799 Local or TOLL FREE-1-877-350-2197 for your arrival time.
The Aspirus Wausau Hospital Patient Registration department is responsible for the pre-registration of tests and procedures, patient insurance verification and central scheduling of certain tests and procedures.
Pre-registration is completed prior to the date of your services at Aspirus Wausau Hospital in order to expedite your check in the day of your test or procedure. Pre-registration is completed via phone or in person and involves gathering complete and accurate patient and financial (insurance) information.
715-847-2175 - Monday-Friday
715-847-2210 - Saturday & Sunday
Monday - Thursday 7:30 a.m. – 8:30 p.m.
Friday - 7:30 a.m. – 6:30 p.m.
Saturday - 7 a.m. – 2 p.m.
Sunday - 9 a.m. – 2 p.m.
To the north (left) of information desk in front of lobby area
*Please have your insurance cards available when registering.
Insurance verification is a process used by Patient Registration to identify and process payment with a patient’s insurance company for elective and urgent, scheduled and non-scheduled procedures. Our verification staff will attempt to contact patient’s insurance company to verify insurance coverage and policy requirements and, if required, will pre-certify for authorization of procedure or stay.
7:30 a.m. – 5 p.m. Monday – Friday
Pre-certification or pre-authorization is required by many insurance companies and can vary by procedure or test. Patients or a family member should check with their insurance company prior to admission for a test or procedure.
Insurance verification staff will notify you and/or your physician’s office of non-coverage.
Aspirus Wausau Hospital provides estimated average prices for many common adult procedures to help you with making informed
health care decisions. Aspirus Wausau Hospital prices DO NOT include physician's fees. Your actual price may vary based on pre-
existing health conditions and the actual procedure performed.
The prices provided are valid until June 30, 2015, and may be subject to change.
These prices DO NOT INCLUDE physicians' fees such as your surgeon, pathologist, anesthesiologist or radiologist. Please
contact those offices directly for price information. Your actual price may vary based on pre-existing health conditions and the
actual procedure performed.
If you do not see the procedure you are looking for, please contact our pricing specialist at 715-847-2008, ext. 50079 or ext. 50074.
Prices include Aspirus Wausau Hospital equipment fees, staff time and supplies.
Prices do not include physician's fees such as your surgeon, anesthesiologist, pathologist or radiologist. They will
bill you separately for their services. Please contact those offices directly for price information.
Aspirus Wausau Hospital will provide a bundled fee quote for Elective Cosmetic Surgery that will be honored for 90 days.
This quote is based on the specific procedure identified and an estimated length of time needed to perform it. ANY ADDITIONAL
PROCEDURE OR ADDITIONAL TIME NEEDED WILL BE THE PATIENT'S RESPONSIBILITY TO PAY. The patient agrees to be responsible for all
charges if their services result in an unexpected outcome.
To obtain a quote, please contact our pricing specialist at 715-847-2008, ext. 50079 or ext. 50074.
Click below for more helpful information:
The amount you owe may vary due to a number of circumstances:
To get the most accurate information, contact your insurance company to understand your actual financial obligation for a test or
Click the categories below to see average prices for related services:
• Basic Metabolic Panel
• Comprehensive Metabolic Panel
• Doppler for ultrasound
Aspirus Wausau Hospital achieved Magnet® designation from the American Nurses Credentialing Center (ANCC) for the third consecutive time in 2014.
The four-year Magnet designation is the nation’s highest recognition of nursing excellence. When Aspirus Wausau Hospital was first designated a Magnet facility in 2005 it was the 141st hospital to achieve the milestone. Since then, the number of Magnet facilities has grown to about 400 (out of nearly 6,000 hospitals nationwide), but only an elite few have satisfied the programs rigorous requirements three times.
Magnet designation is awarded to health care organizations that provide the very best in nursing care. According to ANCC, research has shown that Magnet hospitals have better patient outcomes and higher patient satisfaction.
Visit our Magnet Nursing section for more information.
David M. Heck
Chief Operating Officer
Heck Capital Advisors
Lisa S. Westphal
Craig A. Hackworth, MD
of Wausau, S.C.
Randy L. Balk
Intercity State Bank
James M. Cygan, MD
Critical Care Medicine
& Critical Care
Kathy Kelsey Foley
Woodson Art Museum
G. Leibert, MD
Aspirus Doctors Clinic
Chad H. Radke, DO
Medical Services Association
Kristen R. Rahn, MD
Family Medicine Physician
Aspirus Weston Clinic
Mary Jo Wendling, MD
Aspirus Pediatrics Clinic