Get Help
If you have reviewed this site and still have unanswered questions, here are some convenient options:
Need Some Epic Help?
Step 1: If you need help, find your department Super User. Your Super User is there to answer questions, help you navigate the system and provide tip sheets. If additional help is needed, the two of you will move to step two.
Step 2: Work with an expert/floor support. They’ll address ‘how-tos’ and more complicated workflow questions. If you are unable to resolve, then you’ll move to step three to open a ticket with the Help Desk.
Step 3: Contact the service desk online
If work is completely stopped and your request is urgent, call 1112 (715.847.2300) and select option 5
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Epic Training
Email the Epic training team directly.
Human Resources
Contact HR One-Stop support for your region:
North Region
(Howard Young, Rhinelander, Eagle River, Tomahawk & Stanley):
715-748-8168 or email
Central Region
(Merrill & Aspirus Medical Group (AMG):
715-847-2800 or email
South Region
includes Stevens Point:
715-748-8168 or email.