Aspirus At Home in Michigan has proudly been recognized as a “Superior Performer” by Strategic Healthcare Programs (SHP). This is the third consecutive year Aspirus At Home has earned this recognition for achieving an overall patient satisfaction score in the top 20 percent of all eligible SHP clients for the 2019 calendar year.
“We are very proud of our team for achieving this national Superior Performer award,” said Cindy Rider, vice president of post-acute care for Aspirus. “Our patients are our No. 1 priority and this award is a great reflection of our commitment to providing patients the highest levels of care. We are truly honored to receive this prestigious award.”
SHP administers Medicare’s Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey to people receiving care from Medicare-certified home health agencies. The survey asks these patients for feedback on their care experience and the results are shared publicly to allow people to easily compare home health agencies.
The annual SHPBest™ award program was created to acknowledge home health agencies that are committed to patient satisfaction and high quality service and that consistently earn high ratings on the HHCAHPS survey. The 2019 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,000 home health providers nationwide.
“SHP is proud to present the SHPBest awards to our top-performing customers,” said Rob Paulsson, president of SHP. “We commend these organizations for their continuous focus on delivering the highest quality of care to their patients.”
Aspirus At Home is a nonprofit, Medicare-certified home health agency serving Houghton, Keweenaw, Ontonagon, Gogebic, Iron and Baraga counties in the Upper Peninsula of Michigan, as well as 14 northcentral Wisconsin counties. Professional staff is available 24 hours a day, 7 days a week to best meet patients’ home health needs.
For more information about Aspirus At Home, visit aspirus.org/home-health or call 1-800-594-7053.
Read more about the SHPBest awards program, including methodology and award recipient lists, at shpdata.com/home-health/shpbest-hhcahps.